Data protection statement


General information

The processing of personal data, such as the name, address, e-mail address or telephone number of an affected person, takes place in harmony with the requirements of the General Data Protection Regulation (GDPR) and in agreement with the country-specific data protection regulations that apply to SmithWorks Europe GmbH (DSAnpUG-EU / BDSG). By means of this data protection statement, SmithWorks Europe GmbH would like to inform you about the nature, scope and purpose of the personal data we process. The rights to which you are entitled are also explained to you in this data protection statement.

In general, you are not required to state any personal information in order to use our website. However, in order to provide our services on an individual basis, we may require personal data, such as to send informative material, ordered goods, to answer individual enquiries and register for our online services. If it is necessary to process personal data and there is no legal basis for this processing, we generally obtain the consent of the affected person.

SmithWorks Europe GmbH has implemented many technical and organizational measures in order to ensure the personal data processed via this website is protected as seamlessly as possible.


Name and address of responsibility

The responsible entity as defined by the GDPR and DSAnpUG-EU / BDSG and other regulations with a data protection character is:

SmithWorks Europe GmbH
Langenstück 5, D-58579 Schalksmühle, Germany
Fon. +49 (0) 2351 918730
Fax + 49 (0) 2351 918731
E-Mail info@smithworks.golf

Managing directors: Melanie Hembeck, Jan Alberts


Name and address of the data protection officer

The data protection officer of the entity responsible for processing is:

Mrs. Melanie Hembeck
Langenstück 5, D-58579 Schalksmühle, Germany
E-Mail: info@smithworks.golf

You can contact our data protection officer directly with all questions and comments on data protection at any time.


Legal basis of the processing of personal data

If we obtain consent from the data subject to process personal data, Art. 6(1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data required to perform a contract for which the data subject is a contractual party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing that is required to take steps prior to entering into a contract. If processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR applies as the legal basis. In the event that processing of personal data is necessary in order to protect the vital interests of the data subject or of another natural person, Art. 6(1)(d) GDPR serves as the legal base.

If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, the legal basis for data processing is Art. 6(1)(f) GDPR. If we obtain the consent of the data subject for processing of personal data outside the EU / EEC (so-called third countries including the USA), Art. 45 para. 1 lit. a EU Data Protection Basic Regulation (GDPR) serves as the legal basis.


Safety

The protection of your data is our major priority. All your personal data in the order process are transmitted by TLS encrypted with 128 bits.


Cookies & rejecting cookies

Cookies are specific means of identification that can be transferred to the hard drive of your computer or other devices so that our systems can, for example, recognize your device. We also use cookies for other purposes. For example, we can: Identify you automatically when you log into our website. This makes it possible to offer you targeted product recommendations and possibly other functions and services. Display content on the SmithWorks Europe GmbH website that is specifically tailored to your interests, including advertising. Undertake research and diagnoses to improve content, products and services. Prevent attempted fraud. Improve security.

Cookies offer the advantage that you can use much of what we offer (services/features). If you do not allow cookies to be saved or reject cookies in another manner, it is, for instance, not possible to use other products or services that require registration.

We use third party cookies on our website that allow us to improve the quality of the content we offer you during your visit. These cookies can collect your IP address and non-personal data of your visits. This is done completely anonymously and does not include your name, address, e-mail address or any other personal information. For logged-in visitors, we only collect a single encrypted identifier that cannot be used to identify you. In addition, cookies are used to collect anonymous, statistical information about your navigation behavior on our website. These cookies expire after one year

Rejecting cookies in browser settings: The help function in most web browsers explains to you how you can prevent your browser from accepting new cookies, how your browser indicates when you have received a new cookie, or how you disable all of the cookies you have received. You can disable and delete similar functions such as flash cookies, which are used by browser add-ons, by changing the settings of the browser add-ons or even via the website of the browser add-on manufacturer.


General data and information

Besides personal data, information that cannot be allocated to a particular person, such as the browser used, the operating system, the number of visits, etc, is sometimes collected automatically when accessing our website. We exclusively collect this data for statistical purposes in order to further optimize our website and enable us to make our Internet services more attractive. Data is collected and stored in anonymous or pseudonymous form only and, as such, it is not possible to determine your identity as a natural person.


Profile enhancement

For logged in visitors, our website also uses JavaScript commands to collect browsing and purchase data. This information is used to enrich your customer profile and provide you with an individual experience to all our contact points.


Deletion and blocking of personal data

SmithWorks Europe GmbH processes and saves personal data only for the period that is necessary to achieve the purpose of storage and where this has been provided for by the European regulators or another legislator in laws or regulations, to which SmithWorks Europe GmbH is subject. If the purpose of storage no longer exists or a storage period specified by the European regulators or another responsible legislator expires, the personal data is routinely blocked or deleted in accordance with the legal regulations.


Rights of the person affected

You are entitled to receive information at any time regarding the personal data saved about you, without stating a reason and at no expense. You can have the data that has been collected by us blocked, amended or deleted at any time and object to the anonymized or pseudonymized collection and saving of data for the purposes of optimizing our website.

You can also revoke your consent for us to collect and use your data at any time without stating a reason. The processing of data remains lawful until the time of the revocation.

In accordance with Art. 77 GDPR, you have the right to submit a complaint to the supervisory body (such as to the state representatives for data protection in Lower Saxony) if you believe that the processing of your data is undertaken unlawfully.


Data protection for applications and in the application procedure

SmithWorks Europe GmbH collects and processes the personal data of applicants for the purpose of undertaking the application procedure. Processing can also take place electronically. This is particularly the case if an applicant transfers corresponding application documents electronically, such as by e-mail, to the entity responsible for processing. If SmithWorks Europe GmbH concludes an employment contract with an applicant, the transferred data is saved for the purposes of implementing the employment relationship while abiding by the legal regulations. If no employment contract is concluded by SmithWorks Europe GmbH with the applicant, the application documents are automatically deleted six months after the announcement of the rejection decision where deletion does not conflict with other legitimate interests of the entity responsible for processing. Another legitimate interest in this sense is, for instance, an obligation to provide evidence in proceedings in accordance with the German General Equal Treatment Act (AGG).


Data protection regulations on the use of Google Analytics

This website of SmithWorks Europe GmbH uses Google Analytics, a web analytic service provided by Google, Inc. (“Google”). Google Analytics uses what are known as “cookies”, text files that are saved on your computer and enable your use of the website to be analyzed. The information collected by the cookie on your use of this website is generally transmitted to a Google server in the US and stored there.

If IP anonymization is activated on this website, Google will truncate your IP address within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transferred to a server belonging to Google in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website activity and Internet usage.

The IP address transmitted by your browser within the context of Google Analytics will not be associated with any other data held by Google. You can prevent the saving of cookies by setting your browser software accordingly; however, we would like to point out that you may not be able to use all functions of this website to their full extent in this case. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) for Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

We would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” so that IP addresses are only processed in an abbreviated form to prevent them being directly linked to a particular individual.

Further information and the applicable data protection regulations from Google can be accessed at https://policies.google.com/privacy?hl=en and at https://www.google.com/analytics/terms/us.html

Purpose of processing: Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website activity and Internet usage.

Legal basis: The legal basis for using Google Analytics is your consent in accordance with Art. 6(1)(a) GDPR

Recipients/categories of recipients: The recipient of the collected data is Google.

Transfer into non-member countries: The personal data will be transferred on the basis of your voluntary consent in accordance with Art. 45 para. 1 lit. a GDPR.

Duration of data storage: The data sent by us and linked to cookies, user IDs or advertising IDs is deleted automatically after 14 months. Data that has reached the end of its storage duration is deleted automatically once a month.

Google Analytics is explained in more detail via this link https://www.google.com/analytics/#?modal_active=none.


Data protection regulations on the use of Google AdWords

The website of SmithWorks Europe GmbH uses the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. The cookie for conversion tracking is saved when a user clicks on an advertisement displayed by Google. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can identify that the user clicked on the advertisement and was forwarded to this page. Every Google AdWords customer gets a different cookie. Cookies can thus not be tracked using the websites of AdWords customers. The information gathered using the conversion cookie is used to create conversion statistics for AdWords customers who have chosen conversion tracking. The customers find out the total number of users who have clicked on their advertisement and were transferred to a page fitted with a conversion tracking tag. However, they do not receive any information that enables users to be identified personally. If you do not wish to take part in tracking, you can object to this use by easily deactivating the cookie for Google conversion tracking via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

At the following Internet address, you will find more information about the data protection regulations of Google: https://policies.google.com/privacy?hl=en.


Privacy policy for the use of Emarsys Newsletter System

If you subscribe to our newsletter, you will receive the latest information on new products, valuable tips, news and exclusive offers. After registration you will receive a confirmation e-mail with an activation link to start receiving the newsletter. If you no longer wish to receive our newsletter, you can unsubscribe at any time by simply clicking on the “Unsubscribe” link in the footer of one of our newsletters or send us an email with notification of your emailadress to info@smithworks.golf with the subject “Unsubscribe”.

If you have subscribed to the newsletter, the personal data you provided during registration will be used to send you individual newsletters. No data will be shared with third parties.


Market research

Within our own legitimate business interests, including with regard to better consulting and supervision for our customers and more needs-appropriate product design, we transfer selected anonymized data to the market research institutes for statistical evaluations, whereby the transfer and processing of the data takes place there while abiding by the respectively valid legal regulations on data protection. Customers can object to this transfer and use of data at any time for the future.


Getting in contact

If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion or correction requests with regard to your personal data and for revocations of granted consent.


dated: 03.2024



This picture shows the contact information
This picture shows the contact information
This picture shows the WhatsApp helpdesk

Sprache / language


deutsch english

Cookiesettings

We are using cookies to be able to manage and save the shopping cart, filters, ordering process and product display for the duration of your session. In addition, it can happen that data or fonts are automatically loaded from external servers. (Required)

We also use cookies to be able to offer functions for social media and to analyze access to our website. (Statistics)

In addition, we pass on information about the use of our website to our partners for social media, advertising and analysis (Marketing).

Please select to continue:

 Only selected      Accept all